Service Analyst

Permanent contract|Bangalore|Risks

Service Analyst

  • Bangalore, India
  • Permanent contract
  • Risks


1. Perform the impact analysis and validate the scope and the participants of the exercise. 
2. Write the draft version of the Terms of reference document 
3. Prepare presentations to business lines 
4. Prepare the tools (DRPtest, DMC, Mailing lists) for the exercise 
Consolidation and analysis of BIA data 
0. Consolidate the business continuity requirements (HR and IT) 
1. Performa a gap analysis with the current solutions (HR and IT) 
2. Prepare presentations to business lines 
Survey of the Outsourced Essential Services 
0. Sending the survey and reminders 
1. Analyzing the answers 
2. Reporting on the process 
BCM Reporting 
0. Monitor the update of BCM data in the systems 
1. Consolidate the data, prepare the report and have it approved by regions or BL/SF.

Profile required

Mandatory Skills 
- BCM methodology and significant practice of all BCM disciplines: crisis management, business continuity planning, , IT
 disaster recovery planning, testing of business continuity solutions 
- IT infrastructure and application support awareness 
- Good organization skills and proactive 
- Writing presentations for management at EXCO level 
- Global understanding of Banking activities 
- Mastering Windows Office suite. Especially Microsoft Excel advanced functions: vlookup, formulas, using and adapting

- Good knowledge / Experience on Power-BI and SQLlite would be an added advantage.

Why join us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 2400011X
Entity: SG Global Solution Centre
Starting date: immediate
Publication date: 2024/02/21