Settlement Operations Manager

Société Générale Global Solution Centre Poland is a new, growing area of the SG Warsaw Branch, and we are currently looking for a Settlement Operations Manager.

If you are looking for a challenging and rewarding opportunity to further grow your career, we encourage you to apply for this exciting role.

Your future responsibility will cover:

• Guiding and supporting the team to encourage individual growth and process improvement and overseeing the implementation of new controls

• Ensuring confirmation processes follow established norms and market standards

• Making sure all transactions, including manual settlements, are processed according to currency cutoffs and client requirements

• Monitoring team activities to maintain quality and effective controls

• Supervising and supporting team members during shifts, serving as the main contact for expert advice and escalations, and providing clear guidance on procedures and standards

• Providing training and guidance on applications, procedures, and internal controls

• Ensuring all processes are documented in up-to-date procedures and shared in a common location

• Managing regular reporting with relevant metrics and analytics on a daily, weekly, and monthly basis

• Communicating effectively with clients, internal teams, and regulatory authorities

• Overseeing and addressing settlement and confirmation issues promptly, escalating incidents as required, and minimizing negative impacts on clients and downstream teams

• Helping to resolve daily processing issues quickly and seek long-term solutions to reduce manual work and improve automation

• Maintaining strong operational controls, ensuring checklists are completed, and permanent supervision is properly conducted and documented

• Promoting continuous improvement by monitoring team performance and applying effective management practices

• Staying informed about market, currency, payment standards, and regulatory updates

• Ensuring awareness of and adherence to all relevant internal policies and operational risk requirements, including security and regulatory obligations, for all related areas of responsibility

• Managing, controlling, preparing, and escalating risks as appropriate within the role

• Acting with integrity, skill, care, and diligence in all professional activities, maintaining high standards of conduct

• Following appropriate standards of market conduct and take reasonable steps to understand and complying with all applicable regulatory requirements

You will be best suited for the role if:

• You have extensive operational experience and relevant team management experience

• You have a sound knowledge of FIC product like FX, MM, Rates, Credits, Options, Payment processes, SWIFT standards, currency/country specificities, Gross, NET and CLS settlements

• You are competent in using the various applications in end-to-end processing of settlements

• You have a strong understanding of the trade lifecycle and various stakeholders & cross impact at each stage

• You are familiar with a variety of commonly used desktop applications such as: Microsoft Excel, Word, Outlook, and Internet browsers

• You have good problem-solving skills

• You are keen and quick to learn, meticulous, and a motivated individual

• You are fluent in English, spoken and written

Your future with Societe Generale will include:

• Work in a pleasant atmosphere as part of an international team in a brand-new office in the centre of Warsaw, designed with facilities for people with disabilities

• An active role in an international structure and the opportunity for growth

• Access to educational platforms and language courses

• Stability

• Competitive salary based on seniority and skills

• Support in quick adaptation in the company

• Extraordinary health package with extensive dental care

• Hybrid work (3 days per week) and one-time bonus for home office equipment

• Even more benefits such as meal allowance, holiday fund, sports card and insurance

*Please be informed that we will be accepting only resumes in English.

At Societe Generale, we are convinced that you are driver of change, and that the world of tomorrow will be shaped by all your initiatives, from the smallest to the most ambitious.

All over the world, whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.