Responsibilities
JOB DESCRIPTION:
This role is responsible for the Production support for CFT applications. The Production support is responsible for user account management, user access review, batch monitoring, Autosys and account analyze and resolving issues and providing root cause analysis. troubleshoot and fix any application issues. Candidate will also be accountable for performing daily, weekly, monthly, quarterly, and yearly operations tasks required for the ongoing functionality and new activity in transit.
- Effective working relationships with all functional units of the organization,
- Working ability to effectively recognize and manage interpersonal communication needs,
- Ability to work as part of a cross-cultural team including flexibility to support multiple locations when necessary,
- Excellent interpersonal skills in areas such as teamwork and facilitation
- Able to work independently or as part of a team and be flexible as per business needs
Profile required
To work closely with the business, gathering their needs.
- Daily Production monitoring
- Process follow-up
- Regular Interactions with Developers and infrastructure teams..
- Responsible for handling Incident reporting, problem analysis, Request management
- Good Knowledge of Release/Change management.
- Advanced skill in configuring and supporting applications,
- Strong debug/troubleshooting skills,
- Advanced ability to research, analyze and recommend improvements to the organizations
Why join us
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.
Business insight
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.