Specialist Software Engineer

Overview:

The requirement is for a Transversal L3 Production Team.

Team works in a SLA driven environment with data exchanges between various Upstream and downstream applications.

Roles and Responsibilities:

· Will work in support function and handle escalations, provide assistance by resolving issues reported by customers with technical research.

· Will work in close co-ordination with all team members supporting multiple applications serving different functional purposes, identify automation opportunities in tasks carried out by team to increase reactivity.

· Will work closely with Development Teams, Product Owners, Chapter Managers, CRM to bring all issues to a logical closure.

· Will identify and execute automation opportunities in tasks carried out by team to increase reactivity.

· Will perform detailed tech troubleshooting (application side, DB side), root cause analysis.

· Will review/ debug the code to interpret error messages and determine code issues. Log defects

· Will work with/ assist Development team to identify bug scenarios and suggest quick-fix/ workaround till a permanent solution is provided

· Will participate in Go – No Go meetings and act as last point of technical validation prior to items being delivered to Production.

Required Candidate Profile:

Skillset:

· Java / J2EE.

- Web Technologies and integrations (APIs, Web services - REST).

· Understanding of Relational Databases, Structured Query Language and Postgre.

· Knowledge of Documentum(ECM tool) is an added advantage.

· Familiar with Agile practices, ceremonies

· Familiar with ticketing tools and CMRM practices.

· Strong problem-solving and communication skills

Experience:

· 4-6 Years

· Have worked as a L2/L3 Support resource or developers with experience of direct interaction with Business/ End users.

Working Hours:

· Follow Paris time zone and holiday calendar.

· Participation in periodic activities (Disaster Recovery, Business Continuity Management).

Specific Context

Specific Context

• Demonstrated excellent programming/scripting skills.

• Proven expertise in front, middle and back-end programming concepts.

• Proven proficiency in programming languages.

• Strong ability in using designing and automation tools.

• Strong knowledge of CI practices and agile frameworks.

• Excellent team player with high learning agility.

• Excellent communication, influencing, problem-solving, interpersonal and time management skills.

• Strong stakeholder management and conflict management skills.

• Mentor the team of engineers to increase the team's efficiency.

• Experience of SQL and at least two NoSQL technologies.

• Expertise in data ingestion frameworks/data source (RDBMS, Files, API calls, Web Services and Message Queues) and data structures (structured, semi-structured and unstructured).

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.