Specialist Systems Engineer - Windows L2

System Administration Experience with Windows 2012/2016/2019/2022.
Experience with Veritas Volume Manager, Understanding of Scripting, Shell scripting, Experience with Volumetry on SAN / NAS, Veritas cluster, PowerPATH, VMware platform.Troubleshooting & cluster creation of VM & physical servers
Monitor, triage & troubleshoot incidents with WIN Infrastructure
Cluster create & configuration of VM & physical servers
Install, upgrade, maintain and support WIN Infrastructure
Providing the permanent fix on the repeated alerts 
Analysis of the alerts, Route cause analysis
Maintain and support services/applications that are part of the WIN team’s responsibilities
Contribute to documentation and review standards and operational procedures
Enforce technical and security standards for WIN Infrastructure and services
Follow internal processes at all time (SOPs, Golden Rules, ITIL, time tracking, escalation, etc)
Work closely with peers worldwide by taking part in periodic meetings and Share Knowledge
Contribute to GTS Transformation – Individual and Team level.
Adhere to the support/leave planning by participate in # WEinfra / OTG/ On duty / Weekend shifts / Holidays
Agent support like Symantec, EDR, Qualys, winlogbeat, Zabbix etc.. Azure cloud technology

Result Orientation
Client Focus
Contribution to Strategy
People Development
Change leadership

Cooperation
Team Leadership"

System Administration Experience with Windows 2008/2012/2016/2019/2022.

MS cluster-2019/2022

Veritas cluster, Vmware platform, Scripting - power Shell

Basic:

Incident management
Change management
Capacity planning
ITIL frame work

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