Trade Service Operations Manager

• Process day-to-day Trade operations, comprises Guarantee business, LC business, E-draft business and other trade business, ensuring that customers’ transactions are performed in a timely and accurate manner, within service level agreement, in accordance with regulatory requirements, guidelines and bank’s procedures.
• Obtain knowledge of local regulations and international Anti-Money laundering guidelines pertaining to sanctions monitoring and compliance. 
• Deliver professional and reliable service to internal and external customers with a sense of urgency.
• Perform pre-trade check and post-trade investigation & reconciliation.
• Produce regulatory reporting according to regulatory requirement within timeline.
• Ensure that the bank’s policies, guidelines, control, regulatory, AML and compliance requirements are strictly adhered to.
• Review and ensure procedures are timely updated and created according to local regulation and group policy.
• Propose new idea and contribute to the change process. Identify opportunities to simplify, automate and digitalize with the objective of creating capacity gain and/or reducing operational risk. 
• Contribute to projects to gain efficiency, be compliant to regulations, improve client experience by leveraging on the right services & technologies, and ensure delivery.
• Cooperate with stakeholders, compliance, to evaluate new products and business requirements with stakeholders, analyze impact on BAU, define workflow, set up procedures accordingly.
• Handle ad-hoc tasks assigned by line manager.
   

Education Background: Bachelor's degree and above

• Experience of more than 5 years in trade operation. Preferably relevant to Guarantee and LC.
• Sound business knowledge on international trade and familiar with URDG758 and UCP600.
• Reasonably sound knowledge of local rules and regulations and market practice relevant to trade operation.
• Sound job knowledge of FX regulation, PBOC AML regulation, Sanction and Embargo control.
• Demonstrate a genuine curiosity about clients’/internal partners’ needs and communicate with respect with all stakeholders
• Good communication skills
• Multiple task handling competency
• Strong analytical and problem-solving skills
• Show accountability and take initiatives within scope of responsibility
  Integrity
• Good initiative and able to work under pressure
• Deal with conflicts proactively and in a positive mode
• Good oral and written English language
• Proficient in Excel and PowerPoint

Behavioral Skills

• Client - Client focus: I put long-term relationship with our clients/internal partners at the center of our actions, whatever my position
• Client - Risk: I strive to satisfy clients/internal partners while taking into account risks for the company
• Responsibility - Risk awareness: I am constantly on the lookout for risks 
• Responsibility - Performance: I strive to generate high individual and collective performance
• Team Spirit - Open mindset/Respect: I listen and share my views and my expertise in an open mode
• Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
   

Our Culture: 

At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. Please visit our APAC career website: https://www.societegenerale.asia/en/careers/building-your-career-with/ for more information.

Diversity, Equity & Inclusion (DE&I):

Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.

Our vision:

• Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
• Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents 
• Engage our community and marketplace, and position the organization to meet the needs of all its clients

Check out our DE&I initiatives: https://www.societegenerale.asia/en/careers/diversity-equity-inclusion-dei/

Societe Generale is committed to offering an inclusive recruitment experience to all candidates.  If you require any reasonable accommodations of assistance during the recruitment process, please do not hesitate to let our HR staff know.

Department Description

Responsible for the payment and settlement of corporate clients, back-office operations of credit granting, loans and trade financing, including the examination of relevant business documentation, system operations, and submission of regulatory reports, among others. At the same time, the operational risk of the first line of defense is managed and controlled.