Trading Support Analyst (Bernstein – India)


Responsibilities
We are looking for a skilled and motivated Trading Application Support Analyst to provide front-line support for our in-house and vendor-based trading applications. You will work closely with traders and infrastructure teams to ensure high availability and performance of trading systems, investigate and resolve technical issues, and assist in implementing new releases or enhancements.
Key Responsibilities:
- Provide real-time support for trading desks and resolve application-related issues promptly.
- Monitor application and system performance, latency, and connectivity, especially during market hours.
- Investigate and troubleshoot trade breaks, order rejections, and latency issues.
- Support the deployment of new releases, patches, and configuration changes.
- Manage incident tracking, root cause analysis, and documentation of issues and resolutions.
- Liaise with exchanges, brokers, and vendors for connectivity and operational issues.
- Write and maintain operational runbooks, SOPs, and support documentation.
- Participate in on-call rotations and weekend release support, as needed.
- Collaborate with QA and Dev teams for UAT, regression, and production testing.
- User infra level support for other departments.
Profile required
- 2–5 years of experience in trading application or production support for institutional clients
- Strong understanding of equity markets and order lifecycle.
- Familiarity with FIX protocol (Log analysis, Message structure), market data feeds (Bloomberg) and OMS/EMS platforms.
- Exposure to scripting languages such as Python or Perl is a plus.
- Strong analytical and communication skills; ability to work under pressure in a fast-paced trading environment.
- Certification in financial markets or capital markets (NISM).
- Experience supporting algorithmic or high-frequency trading systems.
- Knowledge of exchange APIs (e.g., NSE, BSE) and SOR logic.
- Windows/Linux/Unix environments and Network basics.
- Familiarity with incident and change management tools.
Business insight
Bernstein is widely recognized as a premier global equity research and brokerage firm, with a trading platform that spans the US, Europe, and Asia. Our research and trading capabilities are sought out by leading investment managers around the world, and we have a long history of our research receiving #1 rankings for overall quality and industry knowledge.
Research is our legacy and foundation. Our brand is defined by our Black books, renowned for their in-depth quantitative forecasts and unmatched industry expertise. Our Research Analysts are thought leaders who typically have many years of direct experience in the industries they cover. Our reputation is for the very highest caliber of disciplined investment and industry analysis.
In 2019 Bernstein acquired Autonomous Research, a highly regarded global financial services independent research firm. This acquisition further strengthened us as the preeminent provider of the highest-quality research to our clients worldwide.
On April 1, 2024, Alliance Bernstein and Societe Generale announced the official launch of Bernstein, a new joint venture expanding our global cash equities and equity research business. Clients now have unparalleled equity liquidity access and a full range of integrated services, leveraging Bernstein’s cash equities and research capabilities and Societe Generale’s equity derivatives, prime services and equity capital markets offering.
If you feel you have the required experience and qualifications, then please apply, and we will manage your application. At Bernstein, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity.