Trainee – 12 months’ contract –Trade Finance Sales Assistant, Financial Institutions

Reporting to Senior Financial Institutions (“FI”) Banker of Global Transaction Banking, Trade Services, the successful candidate will be responsible for providing support for Front office Sales & Marketing activities and customer service to a portfolio of Financial Institutions (Banks) clients in Asia.

The responsibilities include, but is not limited to:

• Supporting the front office activities of the FI Trade Finance business.
• Communicating with FI clients to facilitate Trade Finance transactions.
• Liaising with internal stakeholders in Operations, Legal, Compliance, Relationship Managers in Head office and overseas offices to deliver quality support. 
• Preparing monthly reports, business analysis and presentation books for Trade Finance business.

Sales & Marketing:

• Maintain regular contact with FI clients and establish good working relationship with clients
• Collaborate with global Trade teams to work on business opportunities from banks in the portfolio and follow up to ensure smooth execution of deals
• Ensure a prompt and competitive reply to all transactions proposed by clients, within the guidelines established by the business line

Customer Service:

• Handle clients’ inquiries related to Trade Services to help them solve operation issues and making sure every inquiry will be taken care within stipulated turnaround time
• Provide first level of customer support for clients in the portfolio and liaise with Trade Services teams across the bank’s Trade network to ensure efficient replies and resolution to all customer enquiries
• Assist global Trade teams in the settlement of operational issues arising with FI banks in portfolio
• Assist in Know-Your-Customers (“KYC”) requests of clients in portfolio and liaison with internal KYC teams

Academic Background And Certifications, Experience:

• We welcome candidates with a bachelor’s degree or higher and encourage recent graduates to apply.
• Basic understanding of Trade Finance & previous working/internship experience in financial industry is preferred
• Strong interpersonal and communication skills are essential for fostering effective teamwork.
• We seek individuals with strong analytical skills and proficiency in Microsoft applications to support our team’s success
• Attention to detail, along with the ability to multitask and prioritize effectively, is highly appreciated.
• We value integrity, initiative, and resourcefulness, as these qualities support independent and proactive contributions.

Behavioral Skills:

• Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
• Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority
• Innovation - Technology: I adopt new  technologies in the solutions and projects I work on
• Responsibility - Performance: I strive for high performance
• Commitment - Exemplarity: I embody the Group’s values
• Responsibility - Risk awareness: I am constantly on the lookout for risks

We regret to inform that only shortlisted candidate will be notified.

Our Culture: 

At Société Générale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Société Générale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. Please visit our APAC career website: https://www.societegenerale.asia/en/careers/building-your-career-with/ for more information.

Diversity, Equity & Inclusion (DE&I):

Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.

Our vision:

• Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
• Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents
• Engage our community and marketplace, and position the organization to meet the needs of all its clients

Check out our DE&I initiatives: https://www.societegenerale.asia/en/careers/diversity-equity-inclusion-dei/

Department Description:

Global Transaction Banking, Trade Services in Singapore offers a full range of Trade and Supply Chain Financing products and services to Financial Institutions (“FI”) & Corporate clients.

Hybrid Work Environment:

Société Générale offers a hybrid work arrangement that offers employees the flexibility to work remotely, as well as on-site, in order to promote interaction and collaboration with colleagues while adhering to all SG standard protocols.  Hybrid work arrangements vary based on business area.  The applicable Business lines will determine and communicate the work arrangements that best meet their business needs.