TRAINEE: Front-Office Support Equity Derivatives

• Actively participate of the monitoring tools and CI/CD enhancements (Deployment pipeline, ELK)
• Support our derivative listed product front-office desk in their daily IT requests
• Ensure a high level of production quality and platform availability
• Collect requirements and provide business analysis when needed
• Ensure on-duty tasks when required
• Work with local and global counterparts: raise issues and new requirements

Department Description

A technically strong candidate who will provide level 2 support to the users of the Global Market activities information system, focusing on equity derivative business activities mainly for Warrants/CBBC/DLC trading.
Working in a Dev/Ops setup, the candidate will be spending 60% on support and the 40% enhancing the CI/CD tools/Monitoring (deployment pipeline, puppet, ansible, jenkins, ELK). The candidate attends daily scrums and actively participate to regular prioritisation meetings, sprints, retrospectives and development effort.
The candidate will need formalise end user’s day to day problems; assesses criticality/priority of these problems and treat them accordingly. Escalates to the next level if need be; gives effective and regular feedback to the end users. Will transform problems to user stories, add it to the product backlog for prioritisation and task building.
Estimates the risks and opportunities in our day to day job, take initiatives to reduce the risks and improve our efficiency. Comply with CyberSecurity requirements and regulatory needs.  Reports regularly on issues to direct management, follows IT processes closely on incident, problem and request management, adheres to the code of conduct.

• Hold a relevant Bachelors or Masters degree in Computer Science or similar
• Able to work in the stressful environment of a trading floor
• Team player, work hand to hand with our peers, client oriented
• Familiar with DevOps tools : ELK stack, GitHub, Jira, Azure, Puppet, Jenkins
• Technical background : Javascript/Angular, Python, Java and Linux is a strong advantage
• Knowledge of equity derivative products is a plus
• Aware and curious about new technologies, ability to share and explore them
• Able to communicate effectively in English

Behavioral Skills

• Client - Client focus: I put long term relationship with our clients at the center of my actions, whatever my position 
• Client - Risk: I strive to satisfy clients while taking into account risks for the company
• Innovation - Technology: I adopt new  technologies in the solutions and projects I work on
• Commitment - Sustainability: I strive to develop my skills and knowledge
• Innovation - Simplification: I make things & ideas simple
• Team Spirit - Collective mindset: I favour the team’s interest over my own results

Our Culture

At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. Please visit our APAC career website: https://www.societegenerale.asia/en/careers/building-your-career-with/ for more information.

Diversity, Equity & Inclusion (DE&I):

Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.

Our vision:

• Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
• Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents
• Engage our community and marketplace, and position the organization to meet the needs of all its clients

Check out our DE&I initiatives: https://www.societegenerale.asia/en/careers/diversity-equity-inclusion-dei/

Hybrid Work Environment:

Societe Generale offers a hybrid work arrangement that offers employees the flexibility to work remotely, as well as on-site, in order to promote interaction and collaboration with colleagues while adhering to all SG standard protocols.  Hybrid work arrangements vary based on business area. The applicable Business lines will determine and communicate the work arrangements that best meet their business needs.