Tribe Head

•         Lead  Operation and Production management services teams

·       Steer, lead, design, deploy, execute, and improve  Operations, Processes, and control.

·       Manage Obsolescence, Technical debt, resiliency etc.

•         Track, evaluate and drive process improvements.

•         Define measurement criteria. Propose alternate solutions for time to market, cost effectiveness, feasibility constraints and reusability of existing solutions.

•         Accountable for implementation of BCM, compliance and policies of the Group. Monitor and correct process non-compliance.

•         Design, develop and run the service model and supervise service level as per standards.

•         Define Key Performance Indicator (KPI)s and Key Risk Indicator (KRI)s for respective processes.

•         Define production controls and ensure that controls are properly implemented.

•         Perform trend analysis and suggest improvements on new models and processes.

•         Manage budgets and performance for the scope covered.

•         Supervise and ensure quality services and activities.

·       Collaborate with business partners to identify opportunities to initiate new projects.

·       Governance meetings and cross-functional committees of the projects/Program

·       Organize and facilitate workshops and meetings required for the development of work.

·       Apply domain expertise in cross-functional processes and businesses interactions.

·       Monitor and consolidate the progress of deliverables in conjunction team members.

·       Risk Management and Issue Management

•         Builds the roadmap for production control framework (Secure by design, and other framework)

•         Deliver on SAU/GAP activities, Secure by Design Program activities, Control Tower for Incident Management, FinOPs – Infra Optimization, Decommissioning, Advance to Cloud, Route Opening Front office activities.

·       Hiring and talent retention.

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•         Overall 15+ years of experience in IT

•         Experience is Integrated Service Management (ISM) and Service Portfolio Management(SPM)

•         Experience in production and operations management

•         Experience of leading large teams and complex programs in a global environment

•         Effective interpersonal skills in a multi-cultural team environment

•         Strong stakeholder engagement & influencing skills in a matrix organization.

•         Strong analytical skills with an eye for detail, process & change management capabilities

•         Agility in thinking & actions.

•         Strong verbal, written & presentation skills.

•         Ability to mentor & groom

•         Self-starter & self-motivated with the ability to work independently and with a team of peers.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.