Client Service Employee – M/W
Responsibilities
You will be acting proactively for the clients satisfaction and their loyalty as well as entering in relationship with Clients with a partnership mindset.
Tasks and responsibilities:
- Provide them both operative and commercial support and solutions in line with SG processes and contribute to the success of transversal projects
- Support the client on the preparation of SLA or and to be aligned with contracts
- Share expertise and priorities with colleagues
- Understand the Securities Services industry, their typical operating models and the key components of their business.
- Negotiation attitude within my scope of responsibilities
Profile required
Studies & experience:
- Bachelor degree Economics/Social studies/Legal/Engineering
- Preferable: prior experience in Financial Industry
- Preferable: Settlement experience
Language skills:
- Italian – C2
- English – B2
Technical, operational & Soft skills:
- Office
- Microsoft 365
- Client orientation
- Excellent expressive skills
- Problem solving
- Negotiation skills
- Flexibility
- Collective Mindset
- Empowerment and Accountability
- Ability to handle multiple tasks simultaneously
- Result orientation
Why join us
SGSS has been present in Italy since September 2006 through a dedicated Italian Bank, SGSS S.p.A., one of the main players in the Securities Services' industry that covers all SGSS businesses for its two segments of clients: Financial Institutions & Brokers and Asset Managers & Insurance. Thanks to over 500 employees based in Milan and Turin, SGSS S.p.A. ensures a daily support to over 300 clients. Our clients are institutional investors (insurance companies and pension funds), asset managers, financial intermediaries (brokers, investments companies).
In a highly competitive and fragmented financial market, our ambition is to be the reference partner recognized for its service quality and competitiveness, its agile solutions and international network coverage. We are much more than a partnership: a genuine team. We build long-lasting, collaborative relationships with our clients to help them go further in their development. In today's constantly evolving and complex world, we strive to provide our clients with increasingly efficient and reliable Securities Services on a daily basis to ensure they get ahead.
Business insight
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.