Client Service Officer with French - M/F/D

Overview:

If you are looking for a challenging and rewarding opportunity to further grow your career, we encourage you to apply for this exciting role.

*Please be informed that we will be accepting only CVs in English.

Your future scope of responsibility will cover:

• Coordinating with stakeholders in order to ensure the successful delivery of activities,
• Taking ownership of the client relationship, be the clients’ point of contact for the whole duration of the process,
• Collecting all required documents and information from clients,
• Communicating with the compliance teams when necessary to complete requirements,
• Proactively monitoring the new client onboarding process,
• Escalating blocking points and complex situations to unblock difficult cases,
• Providing progress transparency to all stakeholders and complying with targeted deadlines,
• Keeping up to date with the latest regulatory changes to policies and procedures to ensure a successful onboarding,
• Providing ideas to the team based on experiences with groups/clients to help improve group cohesion and overall client facilitation knowledge.

You will be most successful in the role with:

• Higher education degree in the field related to finance,
• At least 1 year of experience in the banking sector, preferably in a similar role or the KYC department,
• Proficiency in English and Polish and French; German would be an asset,
• Very good knowledge of Microsoft 365 tools,
• High level of accuracy, attention to detail, commitment, and diligence,
• High interpersonal and communication skills.

Your future with Societe Generale will include:

• Work in a pleasant atmosphere, in a brand new central-Warsaw office, as part of an international team,
• Active role in an international structure and opportunity for development,
• Support in quick adaptation within the company,
• Employment contract and stability,
• Competitive salary based on seniority and skills,
• Extensive health package with dental care,
• Hybrid work (2 or 3 days per week) and one-time bonus to equip your home office,
• Access to learning platforms and language courses,
• Even more benefits, such as meal allowance, holiday fund, and sport card,
• Well-being platform.

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Société Générale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organization, or any other characteristic that could be subject to discrimination.