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Operational Risk Officer

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Permanent contract
Montreal, Quebec, Canada
Hybrid

Reference 25000DGK
Start date 2025/08/25
Publication date 2025/06/17

Responsibilities

ABOUT THE JOB:

The aim of Global Banking Technology & Operations (GBTO) Canada is to deliver day-to-day services to Société Générale investment and corporate bank units and their clients to accelerate their transformation. GBTO differentiates itself from competitors with the pace of the agile transformation delivered, spreading the technology and data culture, shortening the decision-making process, and adopting a true industrial approach, leveraging on different teams either transversal or aligned to the different sub business units.

The Third-Risk Management Department contributes to the sustainable growth of the Societe Generale group through its expertise, understanding of risks, and risk management techniques. The department’s mission is to independently analyse, challenge and monitor risk-taking activities associated to third-party service providers to the bank. The Third-Party Management (TPM) Program focuses on the Third-Party Risk Management (TPRM) lifecycle which includes planning, due diligence, contract management, ongoing monitoring, and termination of third-party relationships.

As a business intelligence analyst, you will be responsible for overseeing all aspects of TPRM reporting needs, focusing on quality reporting and finding solutions to address data and other deficiencies. You will serve as the expert for the Archer TPRM Module residing in the Governance Risk Compliance (GRC) tool. Collaboration with IT, both locally and globally, will be essential to meet the department’s objectives and goals. In your role as a quality analyst, you will interact with Business Lines, Support Functions, and Subject Matter Experts to support all related functionality, such as entity profiles, assessments, issue management, exit strategy, and ongoing monitoring of third-party services.

 

What will be your DAY-TO-DAY?

In this role, your responsibilities will include:

  • Managing and overseeing the data quality of the TPRM technology solution (RSA Archer)
  • Creating, scheduling, and escalating reports to support the data quality function
  • Conducting systems business analysis, troubleshooting, and addressing identified weaknesses
  • Performing business analysis to support system enhancements and meeting desired functionalities
  • Producing or reviewing business requirements for the platform
  • Designing and implementing user acceptance testing campaigns
  • Troubleshooting systems issues with users and stakeholders as needed
  • Collaborating with internal auditors, external auditors, and regulators when required
  • Providing coverage for the TPM workflow
  • Participating in the risk process and the risk workflow management
  • Designing and operating reconciliation between relevant systems
  • Documenting all processes

Profile required

Skills and Qualifications:

Must Haves:

  • 3-5 years of experience in a similar position, as a Third-Party Risk Analyst (Business Data Analyst, Data Analyst, Business Intelligence Analyst, Business Systems Analyst)
  • Understanding of the Third-Party Risk guidelines set forth by the regulators (FED, OCC, FDIC)
  • Experience with GRC Tools (Archer preferred)
  • Education: Bachelor's degree

Competencies:

  • Proficient in reporting
  • Exposure to or experience in data quality initiatives
  • Experience with relational databases and the ability to create efficient and functional data models
  • Proficiency in reporting tools and data mining tools, with a focus on enabling quality assurance initiatives
  • Building and maintaining reporting packages
  • Skills in business requirements gathering and documentation
  • Demonstrated ability to interact & communicate effectively across all levels and Business Lines within an organization
  • Ability to work individually as well as partner with others as part of a team

 

Nice to Haves:

  • Technical reporting skills including creating, managing and analyzing reports in QlikView, Power Bi and MicroStrategy.

Languages: French and English

 

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.

Due to US Federal Securities law applying to this position, candidates who will apply for this position will be required to submit to an enhanced background screening, including the collection of their fingerprints by a third-party vendor selected by the Financial Industry Regulatory Authority (“FINRA”).

Why join us

OUR BENEFITS:

WHAT WE DO DIFFERENTLY AT SOCIÉTÉ GÉNÉRALE

Competitive compensation & benefits offering, including but not limited to:

  • Minimum of 20 Vacation days + 4 personal days 
    • Supportive Maternity, paternity, parental and adoption leave policy 
    • Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories (health, training, electronics etc.)
    • Fully sponsored virtual healthcare assistance and Employee Assistance Program to you and your immediate family
  • Various Employee Resource Groups (ERG) to engage with such as Pride and Allies, American Women Network, Black Leadership Network, One planet, etc. 
  • A culture of continuous development by encouraging our employees various training programs (online training and coaching platform such as Coursera, GoFluent, Pluralsight, First Finance, and others)

Business insight

Societe Generale is committed to offering an inclusive recruitment experience to all candidates. If you require any reasonable accommodations during the recruitment process, please do not hesitate to let our Recruiters know.

OUR CULTURE: 
At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. For more information about our Culture and Conduct initiatives, please visit this link (https://americas.societegenerale.com/en/careers/get-know-culture/)

D&I: 
Our Diversity & Inclusion Mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.
Our Diversity & Inclusion Vision:

  • Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
  • Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents
  • Engage our community and marketplace, and position the organization to meet the needs of all its clients

For more information about our D&I initiatives, please visit this link (https://americas.societegenerale.com/en/societe-generale-about/diversity-and-inclusion/)

HYBRID WORK ENVIRONMENT:
Societe Generale offers a hybrid work arrangement that offers employees the flexibility to work remotely, as well as on-site, in order to promote interaction and collaboration with colleagues while adhering to all SG standard protocols.  Hybrid work arrangements vary based on business area.  The applicable business lines will determine and communicate the work arrangements that best meet their business needs.

Diversity and Inclusion

Societe Generale is an equal opportunity employer and we are proud to make diversity a strength for our company. We are committed to recognizing and promoting the talents and achievements of our employees and staff, regardless of race, religion, color, national origin, sex, disability, age, gender, sexual orientation, and any other characteristic or status protected under applicable law.
We strive to write our postings as inclusively as possible. If, however, one gender is used alone in this display, it designates persons of all gender identities.
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