Senior Analyst
Responsibilities
Responsibility:
Ø Managing Asian TRA client interactions (email and telephone) for all Trade transactions.
Ø Strong customer oriented / Well versed in client interactions / managing relationships with a client centric approach
Ø Co-ordinate/work closely with the Front office & Relationship managers (Onshore)
Ø Work closely with Middle office unit (Onshore)
Ø Be able to work closely with FO/BO team in meeting the client requirements / expectations
Ø Knowledge on IMEX application would be an advantage.
Ø Preferable Indian Operations
Ø Fully aware of the below trade cycle/flow of transactions, thus enabling/guiding the clients in handling TRADE Transactions
· Export LC - (Advising, Amendment, Confirmation, Transfer, and Assignment of proceeds, Negotiation, Document Scrutiny, LC Forfaiting, LC discounting, FX Loans, Reimbursement Claims and payments)
· Import LC - (Issuance, Amendment, Negotiation, Document Scrutiny, and Import Financing (Trust Receipt Loans), Reimbursement authorization, honor and Acceptance & Payments.
· Documentary and Clean Collections (Lodging Bills, Acceptance and Payments.)
· Letter of Guarantee (Issuance, reissuance and Amendment of L/G’s including SBLC (Stand by Letter of Credits), Commission collection Book off follow-up’s etc.,
Profile required
. Manage Asian client interactions (email and telephone).
2. Handling Import and Export Letter of Credit, Collections, Guarantee's and Other Trade Products.
a. LC transactions like Advising, Issuance, Amendments, and Negotiations & Settlements
b. Double checking of Document examinations done by the processors and advising the discrepancies (if required)
c. To handle Transfers LC, Confirmations, Financing - LC Forfaiting, LC discounting, Trust Receipt Loans, FX Loan (Booking and settlement of Foreign currency Loan related to L/C & D/C financing).
d. To handle Letter of Guarantee (BG Issuance, reissuance and amendment of LG’s and SBLC), Commission collection Book off follow-up’s etc.,
e. To handle compliance and sanctions related issues.
f. Ability to handle all types of SWIFT Messages.
3.Workflow coordination, queue management & client communication
4.Maintaining the SLA’s as required by the Client on timeliness & quality.
5.Managing Escalation / clarifications (i.e. addressing technical queries, discrepancies within team and from client)
6.Maintain the book of operational procedures and Special practices updated
7.Reports & Training
A. Produce regularly reports on operational activities (quality and quantity) i.e. daily / weekly production reports, monthly KPI dashboards, etc.
B. Training the process and procedures and regular updates to team members.
8. Managing the team shift schedule, team attendance, logistics on a daily basis.
Why join us
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”
Business insight
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.
We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.