Lead Software Engineer - Production Support

We are seeking an experienced Senior Production Support Engineer with strong expertise in Sprak, SCALA, SNOWFLAKE,  Unix, DevOps tools, and distributed computing environments. The ideal candidate will have hands-on experience supporting Big Data ecosystems and cloud-based platforms, ensuring the stability, performance, and reliability of critical business applications.

Responsibilities

·   Provide end-to-end production support for large-scale data processing and analytics applications running on distributed systems.

Monitor, troubleshoot, and resolve issues in real-time across Unix-based and Big Data environments.

• Support and maintain data pipelines and workflows involving Spark, Scala, Hive, Hue, and HDFS.
• Collaborate with development, DevOps, and infrastructure teams to ensure high system availability and incident prevention.
• Automate operational tasks using DevOps tools (e.g., Jenkins, Git, Ansible, or similar).
• Work closely with identity management teams and have a good understanding of IDM and related tools.
• Ensure adherence to change management and incident management processes.
• Support data integrations and transformations involving Datastage and Snowflake.

Participate in on-call rotation, root cause analysis, and continuous improvement initiatives

·  Operating Systems: Unix/Linux (strong command-line and shell scripting skills)

Big Data Ecosystem: Spark, Scala, Hive, Hue, HDFS, Cloud Era (Cloudera)

• DevOps Tools: Jenkins, Git, Ansible, or similar CI/CD and automation tools
• Data Integration & Warehousing: Datastage, Snowflake
• Identity Management (IDM): Understanding of user access, authentication, and security-related processes
• Cloud and Distributed Computing: Hands-on experience with distributed data platforms and performance tuning
• Experience working in a 24x7 support model with on-call rotation
• Exposure to performance monitoring and alerting tools (e.g., Grafana, Splunk, or Datadog)
• Ability to automate repetitive support tasks using scripting or DevOps pipelines
• Familiarity with ITIL processes (Incident, Problem, and Change Management)6+ years of experience in production support, system operations, or data engineering environments
• Proven experience supporting Big Data and cloud-based systems in enterprise settings
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent communication and collaboration abilities

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating? 
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.