Product Operations Manager

The Product Operations Manager supports the Product organization to operate efficiently & effectively at scale.

Drive alignment and efficiency through; Product Discovery, Product Development, Product Launches, Iterations & Measuring Value.

Driving process, standardization, and collaboration on among others; Portfolio Management, Planning, Product Discovery, Reporting (Status & Content), Experimentation, Onboarding of product personnel, Product development methods & Roadmaps.

 At core the Product Operations Manager drives impact by improving and standardizing processes through the whole product development lifecycle covering:

• Product Portfolio Management: Co-owned with demand; Ops intake, work validation. Demand; Demand Management and Deployments
• Product Way of Working
• Roadmaps & Reports
• Product tooling stack: Co-owned with demand 

The Product Operations Manager partners closely with Product, Engineering, Data & Analytics, Marketing, and the Delivery organization to solve scaling challenges and coordinate cross-functional initiatives

Areas of responsibility

• Partners with the Product Leads and Product Owners to ensure we are building products the right way
• Continuous assessment and identification of improvement points/opportunities in the product development process (ideation to iteration) to improve efficiency, user experience, value, and delivery
• Standardize and streamline the Product & Demand interactions with internal as well as external stakeholders, e.g. demo’s & sharing success
• Own and continuously enhance product roadmap and planning activities in-line with increased efficiency and transparency throughout the organization; leading planning methodologies, roadmap plotting, usage of milestones and methodologies to report back on impact
• Definition, maintenance, and continuous improvement on reporting of product development activities and statuses
• Defining processes, systems, tooling and methodologies to get the right data into the appropriate parts of the product development process to enable creation of better products
• Drive alignment and efficiency on product discovery, development, launch and iteration
• Design and improve product processes with the product teams
• Apply a data-driven approach in resolving problems and helping stakeholders
• Discovers and implements new operational tooling to improve product delivery, experience and quality
• Shares actionable recommendations

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.