Client Services Intern – M/W

The candidate will join the Client Project and Account Support Office.

This team is responsible for managing client change processes (including Project Management for Client Projects, handling client requests, and onboarding) and provides support for all administrative tasks necessary to start and maintain the relationship between SGSS and its clients.

Tasks and responsibilities:

• Coordinate client onboarding activities in collaboration with IT and Operational teams, monitor the project scope and planning, in line with requirements gathered from clients and internal stakeholders
• Organize regular status updates, both internally and with clients, ensuring the preparation and delivery of accurate project documentation
• Provide support on client web tools, including demo organization, incident management, and profile setup
• Handle administrative tasks related to client setup, such as KYC documentation, tool configuration, account opening, and structuring operational flows

Studies & experience:

• Bachelor’s degree in Economics

• Preferable: experience in financial industry (Bank or SGR)

Language skills:

• Italian – C2
• English – B2

Technical, operational & Soft skills:

• MS Office pack

• Digital skills (i.e. webtools)

• Strong communication and presentation skills

• Solid analytical abilities and capacity to understand stakeholder requirements and constraints

• Able to mediate and ease agreements

• Proactive, dedicated, and results-oriented, with the ability to work autonomously and complete tasks accurately and on time

SGSS has been present in Italy since September 2006 through a dedicated Italian Bank, SGSS S.p.A., one of the main players in the Securities Services' industry that covers all SGSS businesses for its two segments of clients: Financial Institutions & Brokers and Asset Managers & Insurance. Thanks to over 500 employees based in Milan and Turin, SGSS S.p.A. ensures a daily support to over 300 clients. Our clients are institutional investors (insurance companies and pension funds), asset managers, financial intermediaries (brokers, investments companies).

In a highly competitive and fragmented financial market, our ambition is to be the reference partner recognized for its service quality and competitiveness, its agile solutions and international network coverage. We are much more than a partnership: a genuine team. We build long-lasting, collaborative relationships with our clients to help them go further in their development. In today's constantly evolving and complex world, we strive to provide our clients with increasingly efficient and reliable Securities Services on a daily basis to ensure they get ahead.

As soon as you arrive, you will be integrated into our teams and will learn every day alongside our experts, who will support you in your tasks. Gradually, you will become more independent in your projects, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

At the end of your studies, various opportunities could be offered to you, in Italy and abroad.

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.