Payments Back Office Agent

Responsibilities

The Exchange Department is part of the Back Office and is responsible for settling and monitoring Cash Management products, including credit payments (with their FX/foreign exchange components), direct debits, cheques, bills of exchange, and related operations. Our mission is to support the business in all Cash Management activities and to deliver high‑quality service within required deadlines.

Your future scope of responsibilities will include:

• Processing domestic and international payments; entering and validating transfer orders, standing orders, cheques, and bills of exchange while ensuring compliance with cut‑off times

• Reviewing and amending orders received via electronic channels (SWIFT, SEPA, Multiline, Cards, etc.)

• Entering and validating manual SWIFT messages and forwarding them accordingly

• Managing direct debit mandates and handling official correspondence and cheques

• Collaborating with Customer Transfer Services and other departments to ensure timely and accurate transaction processing

You will be best suited for this role if:

• You maintain strong accuracy and attention to detail in operational tasks

• You communicate clearly and collaborate effectively with cross‑functional teams

• You have experience in banking operations (payment Back Office exposure is an advantage)

• You have good practical knowledge of Microsoft Office tools

• You are fluent in Polish and English; knowledge of French will be a strong asset

• If you are fluent in French and English, Polish is not mandatory

Your future with Société Generale will include:

• Working in a friendly atmosphere as part of an international team in a brand‑new, centrally located Warsaw office designed with accessibility in mind

• Support during your onboarding and adaptation period

• Access to educational platforms and language courses

• Attractive remuneration

• An extensive health package with advanced dental care

• Hybrid work model (3 days per week in the office) and a one‑time home‑office equipment allowance

• Additional benefits such as meal allowance, holiday fund, sports card, and insurance coverage

*Please be informed that we will be accepting only resumes in English

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.