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KYC Analyst Middle Office

Banking operations processing
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Fixed term contract
Bucuresti, Bucuresti, Romania
Hybrid

Reference 260007U3
Start date 2026/04/20
Publication date 2026/03/25

Responsibilities

•        Perform back-office activities and client- facing tasks, including phone contact with clients, to identify, analyze, and check conformity level of documents provided by the client.

•        Support clients in completing their KYC files by guiding them through requirements, clarifying missing items and providing assistance throughout the process.

•        Prepare client information before reaching out to Front Office or client - preparation of outreach strategy

•        Identify priorities of the day: Monitor client outreach pipeline & deadline to manage cases to follow in the day

•        Doc collection preparation: Review the list of outstanding Global and Local private requirements requested in the tools

•        Engage with clients via email and phone to obtain the missing requirements sent by email

•        Explain rationale to clients in case of push back and manage client calls if needed

•        Doc collection verification: Control received client documents are meeting requirements

•        Escalate blocking or complex case to stakeholders with expected action plan and follow up

•        Monitoring of the team portfolio via KYC Reporting (pipeline, priority, deadline, capacity, alerts, case allocation & contacts...)

Profile required

•        French is mandatory (minimum C1 - written and speaking)

•        Knowledge of Microsoft Office products (Word, Excel, Outlook)

•        Ability to clearly interact with stakeholders, levering business, and compliance knowledge to enable risk management well balanced with business development

•        Process improvement approach/ contribution to overall process transformation (ideas generation, solution testing)

•        Good understanding KYC notions and specific regulations is a plus(ex. Client Onboarding & Review, knowledge of Global Know Your Client (KYC) and KYC Policy, etc.)

•        Accountability for the analysis results determining further business decisions (client onboarding, risk management resolutions in case of high-risk clients, etc.)

•        Capability to identify creative & compliant solutions for specific cases to enable resolution

•        Organization and attention to details, management of daily tasks in a structured manner

•        Team spirit, flexibility, and openness to change.

Why join us

We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years, or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful daily and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

Business insight

We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Diversity and Inclusion

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.
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