Software Engineer
Responsibilities
Primary skill - Production Support
Years of Exp - 4-6 years
Below is the job description:
- Technical-functional analyst
- Good interpersonal skills, service and client-oriented
- Facilitator, eager to share and simplify information
- Curious and interested in Digital and banking functional aspects, especially securities custody
- English required
- Mastery of as many as possible of the following concepts:
- Knowledge of securities business or at least finance
- Digital applications and application portal principles
- Identity and access management issues (authorizations)
- Strong security requirements
- Knowledge of SQL language and data model principles
- API principles: understanding what an API is
- Using of log tools would be appreciated
Main activities:
- L1/L2 support on all CLI tribe applications
- Assistance and presentation of applications to our external clients via DEMOs
- Incident support: proactive intervention, impact analysis, and communication
- Anomaly follow-up: handling, analysis, transmission to Feature Teams
- Participate to ticketing tool management by shifts
- Morning check and post-production operations sanity checks
- Participate to onboarding/offboarding clients projects and IT projects with a client vision
Work with other Support members by creating documentation and sharing practices to improve Support ticket management
Profile required
Primary skill - Production Support
Years of Exp - 4-6 years
Below is the job description:
- Technical-functional analyst
- Good interpersonal skills, service and client-oriented
- Facilitator, eager to share and simplify information
- Curious and interested in Digital and banking functional aspects, especially securities custody
- English required
- Mastery of as many as possible of the following concepts:
- Knowledge of securities business or at least finance
- Digital applications and application portal principles
- Identity and access management issues (authorizations)
- Strong security requirements
- Knowledge of SQL language and data model principles
- API principles: understanding what an API is
- Using of log tools would be appreciated
Main activities:
- L1/L2 support on all CLI tribe applications
- Assistance and presentation of applications to our external clients via DEMOs
- Incident support: proactive intervention, impact analysis, and communication
- Anomaly follow-up: handling, analysis, transmission to Feature Teams
- Participate to ticketing tool management by shifts
- Morning check and post-production operations sanity checks
- Participate to onboarding/offboarding clients projects and IT projects with a client vision
Work with other Support members by creating documentation and sharing practices to improve Support ticket management
Why join us
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”
Business insight
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.
We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (EaSG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.