Production Systems Engineer – L2/L3 Support with French

We are looking for a highly motivated Production Systems Engineer – L2/L3 support to join our team and take ownership of business- critical production environments. The ideal candidate has hands‑on experience in L2/L3 support, strong technical troubleshooting skills, and the ability to take ownership of production environments in a fast‑paced setting. You will work closely with cross‑functional teams to ensure system stability, drive automation, support releases, and continuously improve our production ecosystem.

RESPONSIBILITIES

•Provide L2/L3 production support for business‑critical applications

•Manage incident, problem, and release processes, ensuring timely resolution and clear communication with stakeholders.

•Perform automation, application upgrades, deployment activities, and environment maintenance.

•Troubleshoot and resolve complex issues across Linux systems, application servers and databases.

•Participate in on‑call rotations and handle production escalations.

•Maintain accountability for the assigned tasks and ensure high‑quality production delivery.

•3–4 years of experience in L2/L3 production support or a similar role

•Strong proficiency with Linux and solid understanding of system internals

•Intermediate Windows Server administration skills, including OS configuration, service management and troubleshooting

•Hands‑on scripting experience in Linux shell or PowerShell.

•Experience working with databases (e.g., SQL Server, Oracle) and ability to write complex SQL queries.

•Knowledge of application servers such as Apache Tomcat, WebSphere, or JBoss.

•Familiarity with monitoring tools (Grafana, Zabbix, etc.).

•Understanding of deployment tools and CI/CD pipelines.

•Good knowledge of SSL certificate management.

•Strong communication, analytical thinking, and problem‑solving skills.

•Ability to take ownership of production delivery and work independently.

•Willingness to participate in on-call support when required.

•English – professional

•French – intermediate (minimum B2)

Nice to have

•Familiarity with Cloud platforms

•Experience working in high availability or strong regulated environments

Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

Plus, you will enjoy all our benefits:

• competitive compensation & remuneration, including annual performance bonus;

• preventive healthcare plan, and group health & life insurance;

• wide range of flexible benefits within a monthly budget;

• office perks, wellbeing and mental health programs;

• various social benefits and bonuses for personal or family events;

• 9-to-5 workday and flexible work from home/office environment;

• additional paid and unpaid time off, including Sabbatical leave;

• learning and growth opportunities based on individual development and career plans;

• unlimited access to various eLearning resources.

We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years, or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful daily and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.