UX/UI DESIGNER

Hello, I’m Danièle. I just celebrated my first year working here at Société Générale as a UX designer. So what’s my job all about?

I make sure the UX side of things is taken into account within the bank’s teams and processes. So you can see what I mean, let me take you through a typical working day at Société Générale.

We start with a morning meeting with all of the teams working on a given project, so we can get a full progress report. After that, I spend most of my time studying and researching our users. This information helps me make recommendations and suggest new functionalities.

To do this, I work with colleagues from lots of different teams, such as business analysts and developers. Together, we look over these recommendations. Next, it’s time for the modeling phase. I come up with prototypes that I use to run tests so our users can give us feedback, This could be via interviews, shadowing, or card sorting. At the end, we OK the suggestions for development.

What’s great at Société Générale is that we use Agile methodology.

That means we work in different feature teams. These feature teams are made up of lots of different profiles, that all complement each other. This approach is a lot more conducive to a successful project. What’s more, we have the users right here, which means they’re easy to find when we need them.

We can go over user expectations and requirements with them face-to-face and develop the interfaces together. It’s a real process of co-creation between our teams and our users.